Terms of Service

Makilugan is a free, community-driven ride-sharing platform built exclusively for the Cordillera region. By using Makilugan, you agree to these Terms of Service.

1. Our Mission

Makilugan connects drivers and riders heading the same direction — completely free, no fares, no commissions. We are not a transportation company. We provide a platform for community members to coordinate rides voluntarily.

2. Eligibility

You must be at least 18 years old and a resident of the Cordillera Administrative Region (or traveling within it). Drivers must have a valid Philippine driver’s license and a roadworthy vehicle.

3. Free Service & Donations

Makilugan is and will always be free to use. Optional donations (“buy us a coffee”) are voluntary and help cover server and maintenance costs. All donations are non-refundable.

4. User Conduct & Community Guidelines

• Be respectful, honest, and safe at all times.
• Do not request or offer payment for rides.
• No harassment, discrimination, or unsafe behavior.
• No illegal activities, including unlicensed driving or transporting prohibited items.
• Provide accurate route, time, and seat information.
• Use the built-in SOS feature responsibly.

5. Ride Verification & Safety

QR verification and ratings are provided to help you make informed decisions. However, you are solely responsible for your safety during any ride. Always meet in public, verify identities, and trust your instincts.

6. No Liability

Makilugan is a matching platform only. We do not verify every user in real-time, supervise rides, or guarantee safety. We are not liable for any injury, loss, damage, or dispute that arises from your use of the platform or any ride arranged through it.

7. Intellectual Property

All content, logos, and design belong to Makilugan. You may not copy or reuse them without permission.

8. Termination

We may suspend or terminate your account at any time for violations of these terms, safety concerns, or community complaints.

9. Changes to Terms

We may update these terms. Continued use of Makilugan after changes constitutes acceptance of the new terms.

10. Governing Law

These terms are governed by the laws of the Republic of the Philippines. Any disputes shall be resolved in the courts of Baguio City.

11. Contact Us

For questions about these Terms, email support@makilugan.com